FAQ

What does make-to-order mean?

MTO (Make to Order) is a manufacturing process in which manufacturing starts only after a customer’s order is received. All of our products are made to order which means we don’t have anything in stock.

How large are your samples and how do they come?

Our wallpaper samples are digitally printed on our smooth paper in a standard 8.5″x11″ inches.

I received a damaged roll but some of my paper is fine, what should I do?

STOP! Do not proceed any further. Please call us immediately at (631) 449-3311, info@mmdigitaldesigns.com and please have your Order # handy. Do not cut, trim or begin hanging any wallcovering if any of your wallcovering is damaged.

What are lead times?

Lead time measures how long it takes to complete a process from beginning to end. In manufacturing, lead time often represents the time it takes to create a product and deliver it to a consumer.

Lead times:
Throw Pillow (7 days)
Wallpaper (7 days)
Wallpaper Sample (7 days)
Lampshade Pendant (21 days)

How do I install wallpaper?

Please follow our detailed Installation or email us at info@mmdigialdesigns.com with any of your questions and we’d be more than happy to help.

How do I install hanging light pendant?

Please follow our detailed Installation or email us at info@mmdigialdesigns.com with any of your questions and we’d be more than happy to help.